Frequently Asked Questions
This FAQ is directed towards individuals who are interested in joining the Thingery at Collingwood Village site.
Our site is located in the lobby of the Wessex Gate Building (3408 Crowley Dr, Vancouver, BC) and is accessible for all registered residents of the Concert Properties’ Collingwood Village buildings.
Follow the stairs to the left up to the laundry room and you’ll see the door for the Thingery.
We monitor each site 24/7 using our custom access control system. We also hire a local manager in each region we operate in to do weekly maintenance and equipment servicing.
Registration and Access
All residents (18+) of Collingwood Village are welcomed to register to become a Thingery member.
Please follow our Rules and Borrowing Policy and do not permit any non-members access to the Thingery site.
- Follow this link and register to become a member, REGISTER NOW
- Once you’ve completed the registration form, our team will verify you as a resident. Applications received before 12 noon, will be processed by the end of the next business day. Any applications received on non-business days, will be processed the next business day.
- Once access has been granted, you’ll receive a notification in your inbox from the Thingery team. You can now use your regular building fob to access the Thingery site in the Wessex building.
- Use your online account to reserve equipment and visit the site to check out items.
While it is free to become a member, The Thingery will charge users for any items that are returned late or damaged.
Late Fees – $1/day for every item borrowed.
Damage & Replacement Costs – The Thingery continually monitors the quality of our inventory. When evaluating an item, we accept standard wear-and-tear. Any wear that exceeds this damage will be charged to the member.